The Fine Print.

How refunds work.

Last updated: May 17, 2026

We design our pricing so you never have to ask for a refund. The deliverables are fixed, the deadlines are real, and our incentives are aligned with yours. That said, here's exactly what happens if something goes wrong.

The Midas Audit ($497)

Non-refundable, but always credited. The $497 Audit is paid in full upfront. We do not issue refunds on completed audits because the work product (a recorded Loom plus a written 1-page action plan) cannot be returned once delivered.

However: your $497 is credited 100% toward any Midas build commissioned within 14 days of receiving your audit. So even if you decide not to build with us, you keep a $497 professional audit you can hand to any developer.

Site, Brand, and Authority Builds

All build packages are 50% deposit, 50% on delivery. Here's how refunds work at each stage:

Before we start work

• If you cancel within 24 hours of paying your deposit and before we have begun work, you receive a full refund minus payment-processor fees (typically 2.9% + $0.30).
• After 24 hours, the deposit becomes non-refundable to compensate us for held-block delivery time and reserved capacity.

During the build

• If you change your mind mid-build, work stops immediately. The deposit is retained for time already invested.
• You receive the current state of all deliverables — partial code, designs, and assets — to take to another developer if you wish.
• The final 50% is never charged in this scenario.

If we miss the agreed-upon delivery date

If we fail to deliver by the date stated in your engagement summary for reasons within our control, we waive the final 50% balance entirely. You keep the completed work and we eat the cost. This isn't marketing language — it's written into the engagement summary attached to every invoice.

The clock pauses only when we're waiting on something specific from you (a logo file, brand colors, product photos, copy approval, etc.) and that pause is documented in writing.

If you're not happy with the result

Every build includes revision rounds:

• The Starter: 2 rounds of revisions
• The Studio: 3 rounds of revisions
• The Authority: Unlimited revisions during the 14-day build

If we genuinely cannot get you to a result you're proud of after the revision rounds, we keep only the deposit (for the time spent), you keep the work product to take elsewhere, and the relationship ends cleanly without further charges.

Monthly Retainers (Growth & Growth Pro)

• No contracts, no minimum commitment, no cancellation fees.
• To cancel, email us by the 25th of the current month and you won't be billed for the following month.
• The current month is not pro-rated or refunded once it has begun — you keep the full scope of edits and deliverables for the month you've paid for.
• Your site, code, hosting, and accounts remain entirely yours after cancellation. We never disable or restrict access.

Add-Ons (AI Photography Batches, Landing Pages, etc.)

Add-on services follow the same rules as builds: deposit non-refundable after 24 hours, missed-deadline waiver applies, revisions included, clean exit if we can't get to a result you're proud of.

What we collect and what we do with it.

Last updated: May 17, 2026

Midas is operated by Luke Harbert, a sole proprietor based in the United States. This policy explains what personal information we collect when you use our website or hire us, how we use that information, and your rights regarding it.

What we collect

When you fill out our contact form, schedule a discovery call, or purchase a service, we collect:

• Identity: your name and business name
• Contact: your email address, phone number (optional)
• Project details: what you've shared with us about your business and project
• Payment information: handled entirely by Stripe — we never see or store your credit card details
• Brand assets you provide: logos, photos, copy, product information, etc.
• Technical: IP address, browser type, page-load times (standard server logs)

How we use it

We use your information only to:

• Respond to your inquiry
• Deliver the service you've hired us for
• Send invoices and accept payments
• Provide post-launch support and maintenance
• Comply with legal and tax obligations

We do not sell your information. We do not share it with third parties for marketing. We do not enroll you in any newsletter, email list, or marketing sequence without explicit opt-in.

Third parties we share data with (and why)

We use a small number of trusted services to operate. Each receives only the data necessary for its function:

• Stripe — payment processing. Stripe receives your billing information and card details directly; we never see them. Stripe Privacy Policy ↗
• Web3Forms — form delivery. When you submit our contact form, Web3Forms forwards the form contents to our email. Web3Forms Privacy Policy ↗
• Vercel — website hosting. Standard server logs only. Vercel Privacy Policy ↗
• Cal.com — meeting scheduling. Receives your name and email when you book a discovery call. Cal.com Privacy Policy ↗
• Google Workspace — email correspondence. Google receives the contents of email exchanges between you and us.

Cookies and analytics

This website uses a minimal set of functional cookies (e.g., to remember if you've closed a banner). We do not use third-party advertising trackers or sell anonymized data. If we add analytics in the future (e.g., Plausible or self-hosted Umami), this section will be updated and you'll see a banner notice.

How long we keep your data

• Active clients: for the duration of our engagement, plus 7 years afterward for tax and legal records (US federal requirement).
• Form submissions that don't convert to projects: retained for 12 months, then deleted.
• Server logs: 30 days.
• Email correspondence: retained in our email archive indefinitely unless you request deletion.

Your rights

You have the right to:

• Request a copy of the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (where we are not legally required to retain it)
• Request that we stop processing your data
• Withdraw consent for any processing based on consent

To exercise any of these rights, email lukeharbert23@gmail.com. We respond within 30 days.

If you're in the EU, UK, or California

The rights above apply to you under GDPR (EU/UK) and CCPA (California). We act as the data controller for the information we collect directly. Our legal basis for processing is either (a) the legitimate interest of operating our business, or (b) your explicit consent.

Security

We take reasonable measures to protect your data: TLS encryption on all forms, password-protected accounts, limited team access (currently one person), and no storage of payment data. No system is perfectly secure, but we treat your information with the same care we'd want for our own.

The agreement between us.

Last updated: May 17, 2026

By engaging Midas for any service or making any purchase through this website, you agree to these terms. They are written in plain English so you don't need a lawyer to understand what you're signing up for.

1. Who we are

Midas is the trade name of a sole proprietorship operated by Luke Harbert. References to "we," "us," or "Midas" mean the same thing.

2. What we offer

Fixed-price website, brand, and email-marketing services for small businesses and DTC brands. Full scope and pricing for each offering is published on our website at midasbuilds.studio/#pricing. The published scope is what we deliver — no more, no less, unless we agree in writing to a change.

3. Pricing and payment

• All prices are quoted in USD.
• All payments process through Stripe. By paying, you also agree to Stripe's terms.
• The Midas Audit is paid in full upfront.
• Builds (Site, Brand, Authority) are 50% deposit upfront, 50% on delivery.
• Retainers bill on the same day of each month as your start date. Cancel by the 25th of the current month to avoid being billed next month.
• We do not invoice on Net-30 or any deferred payment terms.

4. Delivery timelines

Standard delivery windows:

• Audit: 48 hours from receipt of intake form
• Site: 5 business days from deposit + completed intake
• Brand: 7 business days from deposit + completed intake
• Authority: 14 business days from deposit + completed intake

The clock starts when both (a) the deposit has been received and (b) you have completed the intake form and provided any required brand assets. The clock pauses when we are waiting on something from you (any pause is documented in writing).

If we miss our agreed delivery date for reasons within our control, we waive the final 50% balance per our Refund Policy.

5. Revisions and scope

Each build package includes a defined number of revision rounds (2 for the Starter, 3 for the Studio, unlimited during the Authority build window). Revisions outside the included rounds are billed as separate engagements at our standard rates.

Scope changes mid-project are documented in a written change order before any new work begins. We will never silently expand scope and bill you for it.

6. Intellectual property

Upon final payment, you own everything we create for you:

• Source code, in your GitHub repository (we transfer it)
• Design files (Figma, etc.), shared to your workspace
• Brand assets (logos, images, copy) with full commercial license
• Your domain, hosting accounts, and platform admin credentials remain in your name throughout

We retain the right to:

• Display your project in our portfolio and on this website (we'll show you the proposed listing first)
• Use anonymized metrics from the project for case-study purposes
• Reuse general design patterns, code snippets, and methodologies we developed independently (we will never reuse your specific brand assets)

If you require us to keep the project confidential, please let us know before we start. We're happy to sign mutual NDAs.

7. Your responsibilities

• Provide brand assets, copy, and feedback within reasonable timeframes (typically within 2 business days of our requests)
• Ensure that all content you provide (text, images, video, audio) is either created by you, licensed to you, or in the public domain
• Not use our services for anything illegal, fraudulent, or harmful
• Pay invoices on time
• Treat our team — currently one human — with the same professionalism you'd expect

8. Confidentiality

We treat everything you share with us — business details, customer information, financial data, strategy — as confidential. We do not share it with third parties beyond what's necessary to deliver your project (e.g., adding products to your Shopify store requires Shopify access). We're happy to sign mutual NDAs upon request.

9. Limitation of liability

To the maximum extent permitted by law, our total liability for any claim arising from our services is limited to the total amount you paid us in the 90 days preceding the claim. We are not liable for indirect, consequential, or incidental damages (lost profits, lost data, business interruption).

This isn't us trying to avoid responsibility — if we break something, we fix it. But we can't be on the hook for losses that vastly exceed the scope of our engagement.

10. Termination

Either party may terminate an engagement at any time by giving written notice. Outstanding balances for work completed up to the termination date are due within 30 days. Retainers terminate per the cancellation policy in Refund Policy.

11. Changes to these terms

We may update these terms occasionally. Material changes will be announced at the top of this page with a new "Last updated" date, and active clients will receive an email summary. Continued use of our services after the change date constitutes acceptance.

12. Governing law

These terms are governed by the laws of the State of [TO BE FILLED IN — Luke's state of residence], United States, without regard to conflict-of-law principles. Any dispute will be resolved first by good-faith discussion; if unresolved, by binding arbitration in [Luke's county].

13. Contact

Questions about these terms? Email lukeharbert23@gmail.com.